QUIET LOTUS Privacy Policy
Effective Date: July 28, 2026
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Quiet Lotus is operated by ZenithSupplies. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, create an account, or interact with our marketing messages.
1. Personal Information We Collect
Personal information means information that can identify you directly or indirectly, such as your name, address, email address, phone number, payment details, and website activity.
We may collect the following information:
- Name, billing address, and shipping address
- Email address and phone number
- Account login details
- Order history and payment status
- Browser type, IP address, device information, and website usage data
- Marketing preferences, including email and SMS consent
We do not store full credit card numbers. Payments are securely processed by third-party payment providers.
2. Data Controller
The data controller responsible for your personal information is:
ZenithSupplies
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Trading as QuietLotus
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Quiet Lotus
7777 Forest Ln
Suite C-A94 PMB 10011
Dallas, TX 75230
United States
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Email: support@quietlotusapparel.store
3. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and shipping notifications
- Manage customer accounts
- Improve website performance and security
- Analyze website traffic and customer behavior
- Send marketing emails or SMS messages, where you have provided consent
- Comply with legal, tax, and business record requirements
4. Website Data and Security
When you visit our website, your browser may automatically send information such as your IP address, browser type, device type, date and time of access, and pages visited.
We use this information to help keep our website secure, stable, and functional.
5. SMS Marketing and Notifications
By entering your phone number at checkout, starting a purchase, subscribing through a form, or using a keyword, you agree to receive SMS messages from us. These may include order updates, abandoned cart reminders, and promotional offers.
Consent to SMS marketing is not required to make a purchase.
To unsubscribe, reply STOP to any text message from us or use the opt-out link provided in our messages.
For help, reply HELP or contact us at support@quietlotusapparel.store.
Message and data rates may apply. Message frequency may vary.
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.
6. Third-Party Service Providers
We use trusted third-party providers to operate our store and provide services, including:
- E-commerce platform: Shopify
- Email and SMS marketing: Klaviyo
- Payment processing: PayPal and Stripe
- Shipping services: Canada Post and UPS
- Analytics and advertising: Google Analytics, Google Ads, and Facebook Ads
These providers may process personal information only as needed to provide their services to us.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your shopping experience, remember preferences, analyze traffic, and support advertising.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
8. Sharing of Personal Information
We do not sell or rent your personal information.
We may share personal information only when necessary to:
- Process payments
- Ship orders
- Provide customer support
- Send approved marketing communications
- Analyze website performance
- Comply with legal obligations
- Protect our business, customers, and website
9. Data Retention
We keep personal information only as long as necessary for business, legal, tax, and security purposes.
Certain records may be kept for up to 10 years where required by tax, accounting, or commercial laws.
If you request deletion of your account or personal information, we will erase your data unless we are legally required to keep it.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Opt out of email or SMS marketing
- Ask how your information is used or shared
To make a privacy request, contact us at:
support@quietlotusapparel.store
11. Marketing Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link in any email.
You can unsubscribe from SMS messages by replying STOP.
You may still receive important transactional messages, such as order confirmations, shipping updates, and customer service replies.
12. International Users
Quiet Lotus operates from the United States. If you access our website from outside United States, your information may be processed in United States or by service providers located in other countries.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Information
Legal Entity Name:
ZenithSupplies
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Trading Name:
Quiet Lotus
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Registered Business Address:
Quiet Lotus
7777 Forest Ln
Suite C-A94 PMB 10011
Dallas, TX 75230
United States
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Email:
support@quietlotusapparel.store
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Country of Operation:
United States